TERMS & CONDITIONS

  1. The Website and all stipulations herein refer to the Terms of Use applicable to all users either as a guest or Registered User. All users are required to read carefully these terms of use before using the Website. The use of the website indicates that user accepts and abides with the terms of use. In case user does not agree with the terms of use, user should immediately cease using the website.
  2. The User is granted a non-transferable and revocable license to use the website under these terms of use, for the purpose of purchasing any item that are for sale on the Website.
  3. The Website is operated by NARDA’S HANDWOVEN ARTS AND CRAFTS, a corporation duly organized and existing by and under the laws of the Philippines, with head office address at 151 Upper Session Road, Baguio City, Philippines.
  4. NARDA’S HANDWOVEN ARTS AND CRAFTS reserves the right to change, alter, modify or remove the terms of use at any time without prior notice to the user.
  5. Registered User is solely responsible for its access to the Website which releases NARDA’S HANDWOVEN ARTS AND CRAFTS from any liability in case of any damage that may result to user for any unauthorized access.
  6. User shall not in any way, directly or indirectly, use the website or submit to NARDA’S HANDWOVEN ARTS AND CRAFTS or to the website anything which in any respect is:
    1. Contrary to law, morals, good customs and traditions, public order and public policy;
    2. deceptive, false, fraudulent, misleading or unlawful; or
    3. obscene, indecent, pornographic, profane, vulgar, racist, sexist, discriminatory, offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious or in any way abusive.
  7. User agrees to comply at all times with any instructions for use of the website which NARDA’S HANDWOVEN ARTS AND CRAFTS may implement from time to time.
  8. User shall render NARDA’S HANDWOVEN ARTS AND CRAFTS free and harmless from any liability or responsibility in relation to user’s inability to use or delay in use of the website or any material in it.
  9. When permitted by law, NARDA’S HANDWOVEN ARTS AND CRAFTS and NARDA’S HANDWOVEN ARTS AND CRAFTS’ will not be responsible for lost profits, revenues or data, financial loses or exemplary or punitive damages.To the extent permitted by law, the total liability of NARDA’S HANDWOVEN ARTS AND CRAFTS for any claim under these Terms of Use, including any implied warranties, is limited to the amount Registered User has paid to purchase the item for sale in the Website.In all cases, NARDA’S HANDWOVEN ARTS AND CRAFTS will not be liable for any loss or damage sustained by the user, whether as guest or Registered User that is not foreseeable.
  10. User, whether guest or Registered User, expressly understands and agrees that user’s use of the Website is at its sole risk. The Website and items for sale on the website are provided on an “as is” and “as available” basis.NARDA’S HANDWOVEN ARTS AND CRAFTS expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
  11. We make no warranty that the item description or quality of the item will meet Registered User’s requirements.
  12. Certain products may be available exclusively online through the website. These products may have limited quantities. In case the product becomes out of stock after an order has been placed, we will contact the customer to offer two options: a) order another product of equal or greater value, or b) get a full refund.
  13. We have made every effort to replicate products posted on our website during reproduction but since products are handmade, we cannot guarantee that products to be delivered will be exactly the same with the posted one specially accessories of the product.
  14. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
  15. Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
  16. NARDA’S HANDWOVEN ARTS AND CRAFTS is open and available to address concerns of Registered Users. You can reach us via email at nardas.inquiries@gmail.com from Mondays through Saturdays, 10 am – 7pm only except holidays.
  17. Any claim, dispute, legal action or proceeding arising out of or connected with the use of the Website and online sale transaction shall be brought in the proper courts of Baguio City only to the exclusion of all other venues.
  18. The Terms of Use, Online Selling Policy and all transactions in the Website shall be governed by the laws of the Republic of the Philippines.
  19. In the event that any of the terms herein or policy should be declared contrary to law or public policy, or is otherwise declared invalid or unenforceable, such term or policy shall not affect the validity of the remaining terms of use which shall remain in full force and effect and continue to be binding and enforceable between Users, whether guest or Registered User.

PRIVACY POLICY

We will only collect, record, hold, disclose and use your personal information as outline below.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We only keep your information for as long as we are either required by law or as is relevant for the purpose for which is collected.

You can visit the website (as defined in the Terms and Condition) and browse without having to provide personal details. During your visit on the website you remain anonymous and at no time can we identify you unless you have an account on our website and log in with your username and password.

Narda’s Handwoven Arts and Crafts is committed to complying with Republic Act 10173 or the Data Privacy Act of 2012, and it’s implementing rules and regulations.

Collection of Personal Information

We collect information from you when you register on our site or fill out a form, the information we collect may include you’re:

Name
Deliver / Billing Address
Email Address
Mobile Number
Date of Birth
Gender

You must only submit to us or the website, information which is accurate and not misleading and you must keep it up to date and inform us of changes (more information below). We reserve the right to request for documentation to verify the information provided by you.

We will only be able to collect your personal information if you voluntary submit the information to us by registering in our website, supplied the necessary needed information to process your order/s or purchase/s and agreed to all the terms and conditions of using the website.

Use and Disclosure of Personal Information

The personal information we collect from you will be used, or shared with Third Parties (including third party service provider), for some or all of the following purposes:

– To facilitate your use of the website (as defined in the Terms and Condition) and/or access to the website;

– To process orders you submit through the website. Payments that you make through the website will be processed by our agent;

– To deliver the products you have purchased on the website. We may pass your information to a third party in order to make delivery of the product to you (for example courier);

– To update you on the delivery of your order and for customer support purposes:

– To compare information, and verify with third parties in order to verify that information is accurate:

– Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics and behavior; provide you with information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes;

– When you register an account with us or otherwise provide us with your personal information through the website, we will also use your personal information to send you marketing and/or promotional materials about our products and services from time to time. You can unsubscribe from receiving marketing information at any time by using the unsubscribe function within the electronic marketing material. We may use your contact information to send newsletters from us; and

– In exceptional circumstances Narda’s Handwoven Arts and Crafts may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.

Narda’s Handwoven Arts and Crafts may share your personal information with third parties for the abovementioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by  Narda’s Handwoven Arts and Crafts. In sharing your personal information with them, we endeavour to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the above mentioned purposes.

In disclosing or transferring your personal information to third parties, Narda’s Handwoven Arts and Crafts take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal information that is comparable to the protection under or up to the standard of the Data Privacy Act of 2012, and its implementing rules and regulations.

Narda’s Handwoven Arts and Crafts does not engage into the business of selling customers’ personal information to third parties.

Withdrawal of consent

You may communicate your objection to our continual use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at nardas.inquiries@gmail.com.

Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you. Our legal rights and remedies are expressly reserved in such event.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on our website. If you do not have an account with us, you can do so by contacting us at nardas.inquiries@gmail.com.

We take steps to share the updates to your personal information with third parties with whom we have shared your personal information if your personal information is still necessary for the above stated purposes.

Accessing Your Personal Information

If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by Narda’s Handwoven arts and Crafts within the past year, please contact us at nardas.inquiries@gmail.com. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

If you have an account on our website, you may access details of your order by logging into your account on the Platform. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat your Narda’s Handwoven Arts and Crafts  username, password and order details confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of your Nardas Handwoven Arts and Crafts username, password or order details, except as stated in the Terms of Use.

Security of Your Personal Information

Narda’s Handwoven Arts and Crafts ensures that all information collected will be safely and securely stored. We protect your personal information by:
– Restricting access to personal information
– Maintaining technology products to prevent unauthorized computer access
– Securely destroying your personal information when it is no longer needed for any legal or business purpose

Narda’s Handwoven Arts and Crafts uses SSL (secure sockets layer) encryption technology when processing your financial details.

If you believe that your privacy has been breached by Narda’s Handwoven Arts and Crafts, please contact us at nardas.inquiries@gmail.com.

Your password is the key to your account. Please use unique numbers, letters and special characters, and do not share your Narda’s Handwoven Arts and Crafts password to anyone. If you do share your password with others, you will be responsible for all actions taken in the name of your account and the consequences. If you lose control of your password, you may lose substantial control over your personal information and other information submitted to Narda’s Handwoven Arts and Crafts. You could also be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason or if you have grounds to believe that your password has been compromised, you should immediately contact us and change your password. You are reminded to log off of your account and close the browser when finished using a shared computer.

Collection of Computer Data

Narda’s Handwoven Arts and Crafts may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use the Services and/or access the website.

When you visit Narda’s Handwoven Arts and Crafts, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
– Your computer’s IP address
– Browser type
– Webpage you were visiting before you came to our website
– The pages within the website which you visit
– The time spent on those pages, items and information searched for on the website, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve the website and the services and products we provide.

Cookies are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. They allow us to recognize a particular device or browser and help us to personalize the content to match your preferred interests more quickly, and to make our Services and Platform more convenient and useful to you.

You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

Web beacons are small graphic images that may be included on our Service and the Platform. They allow us to count users who have viewed these pages so that we can better understand your preference and interests.

No Spam, Spyware, or Virus

Spam, spyware or virus is not allowed on the website. Please set and maintain your communication preferences so that we send communications to you as you prefer. You are not licensed or otherwise allowed to add other users (even a user who has purchased an item from you) to your mailing list (email or physical mail) without their express consent. You should not send any messages which contain spam, spyware or virus via the website. If you would like to report any suspicious messages, please contact us at nardas.inquiries@gmail.com.

Changes to the Privacy Policy

Narda’s Handwoven Arts and Crafts shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the website.

Narda’s Handwoven Arts and Crafts Right

You acknowledge and agree that Narda’s Handwoven Arts And Crafts  has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if Narda’s Handwoven Arts And Crafts  has reasonable grounds to believe that disclosure of your personal information is necessary for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any action and/or waive your rights to take any action against Narda’s Handwoven Arts And Crafts for the disclosure of your personal information in these circumstances.

Contacting Narda’s Handwoven Arts and Crafts

If you wish to withdraw your consent to our use of your personal information, request access and/or correction of your personal information, have any queries, comments or concerns please feel free to contact us at nardas.inquiries@gmail.com.

Intellectual Property

NARDA’S HANDWOVEN ARTS AND CRAFTS is the owner or duly authorized licensee of all intellectual property in the website including but not limited to:
1. Trademarks
2. Trade Name

The User is not permitted to publish, manipulate, distribute, or in any form reproduce any content (supplied or provided on the website). The User is not permitted to use any such content in connection with any business or commercial enterprise.

 

PAYMENT CONFIRMATION

PayPal

  • Payments sent via PayPal from Mondays-Saturdays will be confirmed with in the day payment is sent.
  • Payments sent via PayPal during Sundays and Holidays will be confirmed within the next business day.

Credit Card

  • Payments sent using Credit Card from Mondays-Fridays will be confirmed with in the day.
  • Payments sent using Credit Card during Sundays and Holidays will be confirmed in the next business day.

Direct Bank Deposit or Transfer

  • Payments sent via Direct Bank Deposit or Transfer from Mondays-Saturdays will be confirmed in 2-3 business/banking days.
  • Payments sent via Direct Bank Deposit or Transfer during Sundays and Holidays will be confirmed in the next 2-3 business/banking day.

 

SHIPPING AND DELIVERY

  • The delivery address for the item(s) purchased shall follow a per transaction basis.
  • You need to provide the corresponding correct and complete address where the item(s) should be delivered.
  • All period shall commence from the day of shipment.
  • Delivery within Baguio City shall take one (1) to three (3) business days.
  • Other areas with in the country, deliveries will have duration of five (5) to seven (7) business days.
  • The website will receive order 24/7 but order cut off will be every 4pm from Mondays to Saturdays.
  • All orders placed with confirmed payments before 4pm from Mondays to Fridays will be shipped the following day.
  • For orders placed with confirmed payments after cut off time (4:00pm) from Mondays to Fridays will be added to orders on the following day.
  • All orders placed with confirmed payments during Saturdays, Sundays and Holidays will be added to orders on the following business day.

Please note that we aim to deliver within the time agreed upon payment confirmation. However, we do not guarantee that all orders will be delivered within the presented time frame. Since we, and our third party partners assisting us to provide you the best online shopping experience, may follow national, seasonal, and declared holidays; these no-operation days may also affect the duration of your package’s shipping. Please also note that we will not be liable for any losses, liabilities, costs, damages, charges, or expenses arising out of the whole delivery process (from the moment the items are shipped up to the time of delivery to you).

Tracking Your Order

If your order does not arrive within the indicated time frame, you may contact us at nardas.inquiries@gmail.com to inquire about its status or you can track yourself using the tracking number that will be sent to you once order has been shipped.

 

RETURN AND EXCHANGE POLICY

Please contact us at nardas.inquiries@gmail.com prior to sending any returns/exchanges back to us.

Returns and exchanges may take up to 2 weeks process, not including shipping times.

7 Day Return Policy – Unused Products Only

Returns are only accepted within 7 days from date of shipment. To be eligible for return, your item must meet the following:
– The item is in its original packaging.
– The item is unworn and/or unused.

To return your order, please contact us at nardas.inquiries@gmail.com.

To process your return, we need the original receipt or invoice.

All returned items shall be subject to quality control and assessment to confirm its condition. If deemed fit for replacement, we will replace the items and send back the new items free of shipping charges.

Sale Items

Promotional and sale items are can no longer be exchanged or returned.

Exchange

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at nardas.inquiries@gmail.com.

Shipping

To return your order, please contact us at nardas.inquiries@gmail.com.

You will be responsible for paying for your own shipping cost for returning your order to our main branch at 151 Upper Session Road, Baguio City. Shipping costs are non-refundable.

You are responsible for return shipping charges for product returned that are not under the terms for return/exchange.

Product returned under the terms for return/exchange will be sent to you free of shipping charges.